Privacy Policy

Japanese Language Club South Africa (JLCSA)

Effective Date: 05 May 2026

1. Introduction

Japanese Language Club South Africa (JLCSA) is committed to protecting your privacy and handling personal information responsibly and securely.

This Privacy Policy explains how we collect, use, store, and protect information when you use our website or purchase products from our store.

2. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Billing and delivery address
• Order and payment information

Technical Information

• IP address
• Browser and device information
• Website usage data
• Cookies and analytics information

3. How We Use Your Information

• Process and deliver orders
• Communicate order updates and customer support responses
• Improve website performance and user experience
• Prevent fraud and maintain website security
• Comply with legal and regulatory obligations

4. Data Protection & Security

JLCSA implements reasonable security measures to protect personal information, including secure website connections (SSL), restricted access to customer data, and secure payment processing through trusted third-party providers.

5. Sharing of Information

JLCSA does not sell personal information.

Information may be shared with:

• Payment processors
• Courier and delivery partners
• Service providers assisting with website operations
• Legal authorities where required by law

6. Cookies

JLCSA may use cookies to improve website functionality, remember customer preferences, and analyze website traffic and performance.

7. Your Rights

• Access your personal information
• Correct inaccurate information
• Request deletion of your data where legally permitted
• Opt out of promotional communications

8. Data Retention

Personal information is retained only for as long as necessary to fulfil orders, meet legal obligations, and resolve disputes.

9. Policy Updates

JLCSA may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact

Email: info@jlcsa.co.za